First of all, check if your family member is willing to seek treatment. Then, call us at our appointment line at the All Addictions Helpline at 6-RECOVER (6-7326837) or the National Problem Gambling Helpline at 1800-6-668-668. You need to provide us with the person’s name and NRIC number.
Please call our appointment line at +65 67326837 if you need to change the date of your appointment.
As there are only limited slots available in a single day for walk-in clients, it is advisable that you call the helpline at 6732 6837 to confirm available slots. Plan your visit so that you can better manage your time and reduce waiting time at the clinic.
Our services are available to both residents and non-residents.
Please kindly call the helpline at 6732 6837 for assistance.
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If you are a Singapore Citizen or Permanent Resident here, you can apply for self-exclusion using your SingPass. Click here to apply for it.
The minimum period for self-exclusion order is one year. After that, you can apply to terminate the order in person at the National Council on Problem Gambling.
Please contact the National Council on Problem Gambling for more information.
Yes, all information is kept confidential in accordance to IMH policy.
We do not communicate any information about our patients to a third party, even to family members, without first getting the patients’ consent. You can be assured that your treatment at NAMS is kept strictly confidential.
Please kindly call our All Addictions Helpline at 6-RECOVER (6-7326837) for more information.
NAMS Outpatient Clinic are open on Mondays to Thursday (8am – 5.30pm), Fridays (8am-5pm) and clinic is closed on Wednesday morning, Weekends & Public Hoilidays.
NAMS is located at Institute of Mental Health. The address is 10 Buangkok View, Blk 9, Basement 1. For parking or drop off, please go to Carpark G.
There is a free shuttle bus at Hougang MRT to IMH or you can take bus 43/43M from Buangkok MRT and alight at the 3rd bus stop.
NAMS have Satellite Clinics in Geylang and Queenstown. Additionally we also have counselling services in ClubHeal in Bukit Batok and Rotary Family Service Centre in Clementi.
Please kindly call our All Addictions Helpline at 6-RECOVER (6-7326837) for more information
Yes, you can. Please inform the hospital staff on admission that you wish to use your Medisave. Then, you need to fill up a Medisave Authorisation Form which the hospital will submit to the CPF Board to make the withdrawal from your Medisave account.
If you are not able to make payment due to financial issue, you may wish to approach our Medical Social Worker (MSW) for assistance.
Yes, we do. Simply email your request to firstname.lastname@example.org.
The first visit will last approximately 2 to 3 hours due to the assessment and the subsequent visit will last at least an hour.
You may fax us a letter of referral for your client to NAMS at 6315 4837 or call our All Addictions Helpline at 6-RECOVER (6-7326837) to make an appointment for your client to see us for an assessment.
Yes, we do. Our Serenity Centre provides inpatient detoxification and rehabilitation treatment.
The inpatient programme is 2 weeks, which consist of detox and rehab programme.
You can contact the National Problem Gambling Helpline at 1800-6-668-668 to speak to one of our counsellors on how you can encourage your partner to come in for an assessment.Alternatively, you may wish to attend the Families in Recovery through Education and Empowerment on Gambling Addiction Management through Education (GAME) - Family group that we run on every Thursday (English session), where you will be taught on what gambling addiction is about and how you can cope with issues arising you’re your loved one’s gambling addiction. To register, please call us at the National Problem Gambling Helpline 1800-6-668-668.
It is encouraged for the client to see doctor or counsellor individually first. Thereafter, the family members can request to speak to the doctor or counsellor if they wish.